PRODUCT AND CONDITION FAQS
1) COMIC PACKAGING
SINGLE ISSUES - All our single issues are packed in plastic bags and boarded with covers. The boards will prevent any new stress lines or damages to the corners of the book.
GRADED COMICS – Each graded comic is vacuum sealed inside a plastic case by CGC. We will add a plastic cover to protect the case.
2) HOW WILL I KNOW THE AUTHENTICITY OF CGC GRADED COMICS
All CGC graded comics are certified from CGC and carry a certification number that is unique to that particular book. The certification number can be looked upon in CGC official website (www.cgccomics.com) for verification where all details regarding the book and grade with detailed pictures are available for verification.
3) HOW ARE SINGLE ISSUES GRADED
For single issues, we carefully inspect each comic and provide an honest estimate based on industry standards. Grading is an inherently subjective process and there will always be small differences in opinion. Even professional grading services like CGC and CBCS acknowledge that the same book may not always receive the same grade if it is submitted for grading more than once.
4) ARE THE PHOTOS OF THE ACTUAL COMIC
Yes all images are of the book itself and not placeholder images.
SHIPPING FAQS
1) HOW SAFELY DO YOU PACK THE BOOKS
We take great care in ensuring you receive your books at the best quality possible. We ship in an oversized cardboard box with enough bubble wrap for cushioning.
2) HOW LONG DO YOU TAKE TO PROCESS OUR ORDERS
Once the orders are placed we process and get them ready for shipping in 1-3 days maximum.
3) DOMESTIC (INDIA) SHIPPING
For all Domestic orders we offer free shipping for graded and single issues. We ship via trusted couriers such as Delhivery and Shiprocket so that the comics reach you in the best possible condition.
4) DO YOU OFFER INTERNATIONAL SHIPPING
We offer worldwide shipping for all our International Customers via FEDEX at attractive prices as mentioned below
For single issues the shipping charges will be, 1 comic – 20USD and add 1 USD for every additional comic book.
Eg: If 3 comics are selected the shipping cost will be 22USD.
For Graded Issues the shipping cost will be 1 Grade comic – 30USD and add 5USD for every additional book.
Eg: For 5 graded comics, the shipping cost will be 50USD
For orders combining Single and graded comics we will price shipping as per graded books.
5) CAN WE TRACK OUR SHIPMENT
Yes
For users with user id and account, you can track shipments from the orders page.
For all other users tracking id will be mailed to your email id given at the time of placing orders.
6) WILL I HAVE TO PAY CUSTOMS DUTIES ON INTERNATIONAL ORDERS
We declare the actual invoice value in all international shipments to ensure compliance with local laws. Custom duties and any additional taxes if any charged on the shipment upon entry in your country shall be paid by the customer.
RETURNS/REFUNDS FAQ
1) DO YOU ACCEPT RETURNS
We do accept returns only under certain circumstances like the received product is not as described or if books were damaged during transit. If you face any of the above scenarios please reach out to us within 48 hours so we can work with you towards resolving the issue.
2) HOW DO YOU PROCESS REFUNDS
Should you be eligible for a refund we would refund the payment back to your original mode of payment within 3-5 working days.
FAQS ABOUT NIKU COMICS
1) DOES NIKU COMICS HAVE A PHYSICAL STORE
We have an online store only currently.
2) WHERE IS NIKU COMICS OFFICE LOCATED
We are located in India. Our office and warehouse is located in Karur, Tamil Nadu (India).
3) CAN I VISIT YOUR OFFICE FOR PHYSICAL PURCHASES?
While we recommend purchasing online, we are open to receiving you in person for any purchases etc. Please reach out to us for an appointment.
4) WHY ARE PRICES OF COMICS VERY EXPENSIVE
We specialize in buying and selling high grade and culturally significant comics. First appearances, Iconic covers and vintage comics are highly sought after in the collectibles market. We at Niku comics sell such highly sought after investment worthy comics at high grades. These issues are rare and hard to find in the market and we try to present them to you at attractive prices comparable to International prices of similar books and collectibles.
5) WILL YOU GUYS BE BRINGING NEW ISSUES, TPB’S IN THE FUTURE
That’s a definite plan for the future. We’ll keep you posted when its ready.